Privacy Policy
Last Updated: March 15, 2025
At ruhukverorounano, we understand that managing your financial data requires the highest level of trust and security. This privacy policy explains how we collect, use, store, and protect your personal information when you use our financial forecasting and budgeting services. We're committed to being transparent about our practices because your privacy matters to us.
Information We Collect
Personal Information
When you create an account with ruhukverorounano, we collect information that helps us provide personalized financial forecasting services. This includes your name, email address, phone number, and business details if you're using our commercial features.
Australian Privacy Act Compliance: Under the Privacy Act 1988 (Cth), we only collect personal information that is reasonably necessary for our business functions. You have the right to know why we're collecting your information and how we plan to use it.
Financial Data
To provide accurate forecasting and budgeting insights, we process financial information you choose to input into our system. This might include income figures, expense categories, investment details, and transaction patterns. We never store actual bank account numbers or passwords.
- Budget categories and spending limits you set
- Financial goals and target dates
- Historical spending patterns you upload
- Investment preferences and risk tolerance settings
- Income streams and frequency information
Technical Information
Like most web services, we automatically collect certain technical data to improve our platform's performance. This includes your IP address, browser type, device information, and how you interact with our features. We use this information to identify bugs, improve loading speeds, and enhance user experience.
How We Use Your Information
Your data serves specific purposes that directly benefit your financial planning experience. We don't sell your information to third parties or use it for purposes beyond what's outlined here.
Service Delivery
We use your financial data to generate personalized forecasts, create budget recommendations, and send you relevant insights about your financial patterns. Our algorithms analyze your spending habits to suggest areas where you might save money or invest more effectively.
Communication
We'll send you important updates about your account, security alerts, and occasional educational content related to financial planning. You can adjust your communication preferences in your account settings at any time.
Legal Compliance
In Australia, financial service providers must maintain certain records and report suspicious activities. We may use your information to comply with Australian Taxation Office requirements, AUSTRAC regulations, or other legal obligations that apply to our business.
Data Storage and Security
We take data protection seriously because financial information requires the highest security standards. Your data is stored on secure servers located in Australia, ensuring compliance with local data sovereignty requirements.
Encryption: All data transmitted to and from our servers uses AES-256 encryption. Your financial information is encrypted both in transit and at rest, meaning even if someone intercepted the data, they couldn't read it.
Access Controls
Only authorized ruhukverorounano team members can access user data, and only when necessary for technical support or service improvement. We maintain detailed logs of who accesses what information and when.
Regular Security Audits
We conduct quarterly security assessments and work with independent cybersecurity firms to test our defenses. Any vulnerabilities discovered are addressed immediately.
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge.
Correct Information
Ask us to update or correct any inaccurate personal information. Most corrections can be made instantly through your account dashboard.
Delete Your Account
Request complete deletion of your account and associated data. We'll remove everything within 14 days, except information we're legally required to retain.
Data Portability
Export your financial data in a standard format to use with other services. This helps you avoid vendor lock-in.
How to Exercise Your Rights
Contact our privacy team using the details below. We'll verify your identity and process most requests within 30 days. There's no fee for reasonable requests, though we may charge for excessive or repetitive requests.
Data Sharing and Third Parties
We don't sell your data to marketers or advertisers. However, we do work with trusted service providers who help us deliver our financial planning services.
Essential Service Providers
Some third parties process data on our behalf, including cloud hosting providers, email services, and analytics platforms. These companies are contractually bound to protect your information and can only use it for the specific services they provide to us.
Financial Institution Integrations
If you choose to connect your bank accounts through our secure integration features, we work with licensed financial data providers who comply with Australian banking regulations. You control which accounts to connect and can disconnect them at any time.
Legal Requirements
We may disclose information if required by Australian law enforcement, tax authorities, or court orders. We'll notify you of such requests unless legally prohibited from doing so.
Data Retention
We keep your information only as long as necessary to provide our services or comply with legal requirements. Here's our general retention schedule:
- Active account data: Retained while your account is active
- Financial transaction data: 7 years (Australian tax law requirement)
- Communication records: 2 years
- Technical logs: 12 months
- Marketing preferences: Until you unsubscribe
When we delete data, it's permanently removed from our systems, including backups, within 90 days of the deletion date.
International Data Transfers
Your data primarily stays within Australia. However, some of our technology partners operate globally, which means limited data might be transferred internationally. When this happens, we ensure appropriate safeguards are in place.
Any international transfers comply with Australian privacy law requirements, including using countries with adequate privacy protections or implementing additional contractual safeguards.
Changes to This Policy
We review this privacy policy annually and update it when we introduce new features or change our data practices. Significant changes will be communicated via email and prominently displayed on our website.
The current version is always available on our website with the last modified date clearly shown. Continued use of our services after policy changes indicates your acceptance of the updated terms.
Privacy Inquiries
If you're not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.